Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

• While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, phone number, and payment information.

2. Data Collection Methods

• We collect information in various ways, including when you fill out forms on our Site, subscribe to our newsletter, respond to a survey, or use other features of our Site. We may also collect information automatically as you navigate the Site, such as usage details, IP addresses, and information collected through cookies and other tracking technologies.

3. Use of Data

We use the collected data for various purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our Site when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our Site
• To detect, prevent, and address technical issues
• To send you newsletters, marketing, or promotional materials

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personal Information to outside parties except as described below:

• Chicago Surface and Shine does not share mobile information with third parties or affiliates for marketing or promotional purposes. Chicago Surface and Shine does not share text messaging originator opt-in data and consent with any third parties.
• To comply with any legal obligation, court order, or governmental request
• To protect the rights, property, or safety of Chicago Surface and Shine, our customers, or others

5. Data Security

• The security of your Personal Information is important to us. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

• The right to access — you have the right to request copies of your Personal Information
• The right to rectification — you have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• The right to erasure — you have the right to request that we erase your Personal Information, under certain conditions
• The right to restrict processing — you have the right to request that we restrict the processing of your Personal Information, under certain conditions
• The right to object to processing — you have the right to object to our processing of your Personal Information, under certain conditions
• The right to data portability — you have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

8. Changes to This Privacy Policy

• We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: inquiries@chicagosurfaceandshine.com
• By visiting this page on our website: Contact Us!
• By phone: 312-376-1317

By booking our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.